Online Lessons for Facility Staff

There are a number of lessons, each with a quiz testing the student's understanding of the material. The lessons feature training videos demonstrating the on-the-job performance.

Customer Service ......The GUEST approach of providing excellent service

Personal Safety and Robbery Deterrence

Selling Restricted Products: Tobacco (We Card) ......

Selling Restricted Products: Alcohol......Techniques of Alcohol Management

Food Service and Sanitation......Safe food handling basics

 

The training topics focus on what the new employee needs within the first few days of employment. They also serve as continuing training for all facility employees.

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